Support

When a customer opens an account with Megrisoft, we see it as a starting point from which you build an Internet presence and we learn about your additional requirements. One of the keys to building a total web solution for our customers is often the quality of our technical and marketing support.

Our customers vary greatly in their technical and marketing experience and our support team provides free advice and assistance wherever they are on the Internet learning curve. If a customer“s queries require more individual assistance they can either e-mail or telephone our support staff on our dedicated support line from Monday to Friday, 9am to 5.30pm, Saturday 9.00am to 12.00pm. or they email support@megrisoft.com.So Our customer support team is dedicated to provide round the clock support, online support to our customers.

24 Hour Customer Support

The goal of our Megrisoft Support Team is to get you up and running quickly, to guide and clarify your questions/Query and problem arised while using our site. We believe the best way to support you is to know you and based on that belief we have created Megrisoft Personalized Support Teams. With the Customer and Netizens in mind, Megrisoft has Launched a new comprehensive online “self-service” ticket system for Query and Support separately of Megrisoft.com Which is a part of Megrisoft Network.

Query Contact System at Megrisoft.com

This system is to be used if you want to raise any fresh issue or need any clarification relating to our site. New Investors and Advertiser can also use this system for queries. This Ticket System will allow you to fill a form for your query/questions to our helpful staff. Fill the form with complete details of your question or Query relating to Megrisoft.com, You will immediately receive reply for the same until the Query is solved up to your satisfaction.

Support Ticket System at Megrisoft.com

This system is to be used by Existing members or users of Megrisoft.com. This Support Ticket System will allow you to Review your Ticket status

  • Receive new and important information from Megrisoft Network
  • Check closed ticket history
  • Consult online support
  • Re-open the closed ticket any time

Welcome to our customer support helpdesk. Please choose an option below that you are interested in.

 

Knowledge Base

Knowledge Base
Browse the knowledge base for
frequently asked questions.
 

Contact Information

Contact Information
View our contact details including
telephone and fax numbers.
     

Support Ticket Status

Ticket Status
Click here to view the status of
your support ticket.

Submit a New Ticket

Submit a Ticket
Only customers can create support
tickets. Click to create one now.

Support Forums

Support Forums
Interact with other customers in
our online customer support forums.
 

Live Chat

Live Chat
Click here to talk like to a
customer support representative.

Times listed are Indian Standard Time (IST) in the India and are only for our Indian office.


Monday – Friday: 9:00 am to 9:00 pm
Saturday: 9:00 am to 6:00 pm
Sunday: Open
Phone Numbers:- +91-172-2631561, 2631550

During off hours, technical support representatives are still available in our client area ticket system. Phone support during off hours features an emergency contact system.

We are closed on the following holidays in the India: Independence Day.